Terrible experience from start to finish

My order was promised for delivery within 2-4 weeks. However, it has now been over 60 days and I have still not received the complete order.Furthermore, the items I have received were in unacceptable condition. The "white glove specialists" responsible for delivery caused damage to my dining room table and bed frame. Despite these issues, customer service representatives advised that the furniture was still usable. However, this proved untrue when the bed frame inexplicably collapsed at 3:00 a.m. one morning.In addition to the collapsed bed frame, the couch frame is significantly warped, and the dining room table has visible scratches. To add insult to injury, the dining room chairs have yet to arrive. My attempt to resolve this situation through the Ashley online customer service email has been unsuccessful. Their proposed remedy of sending someone out to assess the damage months from now is completely ridiculous. I have also filed a complaint with the Better Business Bureau due to the lack of progress and unacceptable customer service. I've had broken and defective furniture sitting in my home for months now; with absolutely no contact from the salesperson or manager with a potential solution to remedy the situation. Needless to say, this has been an absolute nightmare.